Switch to Yoodo

Switching to Yoodo is easy. Port in your number from your mobile service provider with our Yoodo app.

During Signup, select Keep my number, then sit back and wait for your SIM!

Follow instructions after receiving SIM

Once you’ve received your SIM, follow the instructions to activate it.

Insert your SIM after port-in success SMS

Once you’ve received a port-in success SMS (usually 1-3 days), you can insert your SIM!

Alternatively, activate Yoodo without a physical SIM!

Experience the latest connectivity breakthrough with Yoodo’s eSIM. Activation is much easier and they can be used along with your physical SIM.

Porting Requirements

Porting requirements: Active Account

Active Account

Make sure your account is still active.

Porting requirements: Contract Free

Contract Free

Clear any contract obligations to your current telco provider.

Porting requirements: Payments Settled

Payments Settled

Do ensure all outstanding payments are cleared.

Porting requirements: Main Line Only

Main Line Only

Currently we only port in individual numbers. If you’re part of a principle- supplementary line, you need to decouple your lines first.

FAQ

‘Switch to Yoodo’ allows you to retain your existing mobile number. This means you can avoid the inconvenience of having to notify friends and associates that you have changed your number.

Both prepaid and postpaid mobile subscribers can make use of this service to retain their original mobile numbers.

The principal line holder must visit the existing service provider to decouple their relevant supplementary line(s). The supplementary line holder will then need to re-register as a principal account holder. Once this process is completed, then the primary principal holder (you) can port the line to Yoodo.

Don’t worry – your service will carry on as usual during the porting services except for International Roaming Services, which your current mobile service provider may suspend upon your porting request.

We don’t charge any fee for porting numbers to or from our service. However, if you’re still under a contract with your existing mobile provider, you may incur an Early Termination Fee (ETF) or other accrued charges.